Meet the team
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Esme
Esme is one of the longest serving members of the re:lax team. After leaving the world of theatre dressing, she began working at re:lax on reception and is now our Studio Supervisor at our Hackney studio, a senior therapist and a massage therapist.
Esme is qualified to offer our full treatment menu of facials and advanced facials, including facial massage, gua sha, intraoral massage, facial cupping and microneedling.
She’s also qualified in body massage and cancer safe facials and body massage. A native Londoner herself, Esme loves helping clients decompress from the stresses of city living.
Book a treatment with Esme at our Hackney studio -
Sheniz
Sheniz is an experienced all-round therapist with more than 10 years working in busy London salons. After having her daughter five years ago, Sheniz found herself drawn towards holistic therapies, which eventually led her to re:lax.
While she loves all our facials, Sheniz is especially fond of the re:lax New Mum Facial, as she knows all too well how difficult it can be to find time to unwind as a parent. Sheniz is also our in-house waxer, and can cater to all of your hair removal needs.
Book a treatment with Sheniz at our Hackney studio -
Léonie
Léonie is qualified to offer all our facials, including the bespoke facial, the new mum facial, the pregnancy facial, the men’s facial, and gua sha lift facial.
Having experienced some of her own skin issues, Léonie is passionate about making people feel happy and confident in their own skin.
Book a treatment with Léonie at our Hackney studio -
Laura
Laura has worked as a therapist for over 20 years and brings a wealth of experience to her role as a senior therapist at re:lax, having worked with all different skins and skin complaints.
Laura also offers facials together with dreamy body massage for the ultimate relaxing experience.
Book a treatment with Laura at our Hackney studio -
Mandy
Mandy joined the team in Hackney in 2025 after completing her facials training at re:lax skin school.
Offering our Bespoke, Gua Sha, LED, Men’s, Pregnancy and New Mum facials, Mandy loves to create a safe and calming space for her clients to switch off from outside stresses while she takes care of the glow.
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Olivia
With almost ten years as a facialist under her belt, Olivia joins re:lax’s Hackney studio with a wealth of experience.
She trained as a holistic therapist and completed her diploma in facials, massage and aromatherapy. Olivia has spent the last eight years perfecting her skills to a fine art.
Book a treatment with Olivia at our Hackney studio -
Katty
Katty joined the re:lax team in Borough Yards in 2025.
With over ten years in the industry under her belt, working as a facialist with brands including Elemis and FaceGym, Katty will get you lifted, toned and sculpted, whether you’re getting ready to hit the red carpet or the office on a Tuesday.
Book a treatment with Katty at our Borough Yards studio -
Jean
Jean is a member of our Front of House team and Studio Supervisor based at our Hackney studio and has more than 10 years of experience in the beauty industry.
She joined re:lax in 2023, following her role as the operations and production assistant manager at an organic skincare company.
Jean oversees the day-to-day running of the Hackney studio, answers client queries about our treatments and ensures that you have the best experience possible with us.
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Viktorija
Viktorija trained as a facialist following a decade-long career in accounting and is our Studio Supervisor in Borough Yards.
She furthered her training with re:lax skin school and loves the feeling of sharing energy with her clients, helping them to relax and achieve their longterm skin goals.
Viktorija offers our facials menu and our advanced treatments including the Deep Cleansing facial, Signature facial, Microcurrent, Microneedling and Intraoal Massage.
Book a treatment with Viktorija at our Borough Yards studio -
Angela
Angela started her journey as a therapist training with re:lax skin school. Her speciality is lifting, toning and sculpting facial massage as a natural alternative to anti-ageing without the use of injectables, or to give an extra glow boost to the skin for a special event.
Book a treatment with Angela at our Borough Yards studio -
Alexander
Alexander fell in love with skin while doing research for his own skincare journey. Having rosacea himself, Alexander has experienced firsthand how skincare can transform confidence and loves to help clients reach their skin goals, as well as ensuring they feel relaxed and calm during the treatment.
Alexander offers all of our facials and advanced facials including Dermapen.
Book a treatment with Alexander at our Borough Yards studio -
Hana
Hana worked as a massage therapist for ten years in London and Peru before training to become a facialist. She loves to help her clients totally relax, take a break from their busy schedules and hold space for themselves during the treatment.
Hana offers our full treatment menu of facials and advanced facials, including Dermapen.
Book a treatment with Hana at our Borough Yards studio -
Grace
Grace knows all too well how a stressful and busy work life can show up on your skin. A career in catering was having a negative impact on Grace’s skin and overall wellbeing and she found that lifestyle adjustments and a holistic approach made all the difference.
Grace studied to be a therapist with re:lax skin school and is excited to help her clients destress, decompress, and float out of the treatment room.
Book a treatment with Grace at our Hackney or Borough Yards studio.
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Lou
Lou has worked as a makeup artist for the last 20 years, specialising in green beauty for 15 of those. As a makeup artist understanding skin and skincare is key, and Lou has always been fascinated by it. Six years ago, she trained in Indian Head Massage and loved it. She has since been training in different facial therapies, many of which have been at Re:lax Skin School.
Lou is passionate about skin and skin health and enjoys helping clients to understand their skin more. She is an advocate for using products that support the skin, but also the planet. Sustainable beauty is very important to her.
Lou has a keen interest in natural and holistic health which she believes are also key to skin health. Her Bespoke Facials will help calm and de-stress the mind and body, which in turn enliven the skin. She loves the power of massage to relieve tension, but also how it works on many different systems of the body, and clients walk away feeling so rejuvenated.
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Fong
Fong is a member of our Front of House team and Studio Supervisor based at our Borough Yards studio.
She has 10 years of experience in the beauty industry, first as a therapist and now dedicated to ensuring that re:lax runs smoothly day-to-day and that all of our clients have a wonderful experience.